Tel: 0777 1431 916
The term “Elite Goalkeeping UK” or “us” or “we” refers to the owner of the website. The term “you” refers to the user or viewer of our website.
Elite Goalkeeping UK please ask that you must first call us before you make your payment to check the availability of your desired course and venue.
A booking form must be completed online or can be downloaded and brought along with you on the day.
All children and seniors that attend Elite Goalkeeping UK and its courses are of mixed ability whether advanced or a novice, each individual is placed into specific groups at the coaches discretion and assessment on ability.
All course bookings must be paid for in full to confirm your place at Elite Goalkeeping UK, on receipt of full payment you shall receive an email confirming your place at Elite Goalkeeping UK and your allocated venue and start time.
All Elite Goalkeeping UK orders shall be sent to the allocated address provided, please allow 2-3 working days for deliveries unless you have requested or paid for a special delivery, once payments received in full goods will be sent.
All orders placed through the website are subject to Elite Goalkeeping UK acceptance. This means that we may refuse to accept or may cancel any order, whether or not the order has been confirmed, for any or no reason, and without liability to you or anyone else. If your payment card has already been charged for an order or payment for a course that is later cancelled we will issue you a refund.
All goods returned will be inspected and a reason given whether the item is damaged, too small or too big. In all cases, the items returned must be in their original condition which includes packaging and receipts of payment, for items returned as unsuitable that may show signs of wear or are not in a resalable condition they will not be accepted for return and no refund or exchange will be given.
We reserve the right to refuse a refund or exchange if the goods returned are deemed to be damaged or tampered with not in accordance with normal use.
In the event that you are unhappy with the service or product, you have received from elite goalkeeping UK we have staff in place who will do their very best to put things right.
If you wish to cancel a course booking please contact us immediately and notify our staff that you will not be in attendance, if you have not already started the course before the course start date a full refund will be issued, if you have already started the course then you have committed to the course of your choice and sadly no refund will be permitted.
If you cancel a purchase order and the product is sent and is already in transit we will offer a full refund when the goods are returned, you will be expected to cover the cost of the return in full and the goods are in the same condition as new as when they were sent. If you cancel before we send your elite goalkeeping UK order you will be refunded in full.
Alternatively, you can return goods at one of our allocated venues to save on delivery cost or purchase an exchange if agreed.